Turning over a finished renovation is more than a quick walkthrough. Rosewood’s closeout process protects craftsmanship, educates homeowners, and sets the tone for long-term support. Here’s the playbook our superintendents follow on every job.
1. Internal punch before the client walk
The site team inspects every surface without the client present—testing doors, polishing hardware, and touching up paint. Only when the crew is satisfied do we invite owners to review the space, so their first impression matches our standards.
2. Verify systems and documentation
Appliance manuals, warranty cards, and inspection approvals are compiled into a digital turnover packet. We test plumbing fixtures, HVAC registers, and lighting scenes while recording serial numbers for future service.
3. Educate the homeowner
During the handover tour we show clients how to operate smart controls, locate shutoff valves, and understand maintenance intervals. Clear guidance reduces stress and empowers them to care for their new space.
4. Schedule the 30-day tune-up
We pencil in a follow-up visit before leaving the site. This proactive check allows clients to flag settling cracks, cabinet adjustments, or smart-home tweaks once they have lived in the space.
5. Celebrate and ask for feedback
A thoughtful closeout gift and survey reinforce how much we value the relationship. Insights from those surveys shape future processes and keep our teams improving.
Detailed handovers prove that craftsmanship doesn’t stop when tools leave the site. By finishing strong, we earn referrals and keep clients eager for their next project with Rosewood.
